Operations Office Ruang Guru

Job Title Operations Office
Job Description Ruangguru is a new yet emerging venture in the education space. We are an online marketplace to connect talented teachers/tutors/ institutions with eager students all across Indonesia – and this is just one of the products we build. Since the launching few months ago, we have been growing rapidly. Currently, we manage nearly 7000 tutors across Indonesia – placing us as the largest education marketplace in the country. 2015 is a big year for all of us at Ruangguru.

We have an ambitious goal to bring the best learning experience for all of our students, gain significant growth. We want you on board, to join enthusiastic, ambitious, passionate and caring individuals who want to disrupt Indonesia’s education. Our current team boasts people having studied in Stanford, Harvard, Columbia, UI, Unpad, IPB, and other top universities originating form diverse locations. Many of them have previously worked in multiple industries – consulting, startup, non-profit, education, research, creative, and others. We promise ample learning opportunities with on the job training, great mentors, and an open, creative and fun environment for you. There is no better time to join us!

We are looking for outstanding person to join a fast-paced innovation team. This person will play an essential role in growing our new products and leveraging the existing platforms. With this person, we want to provide an outstanding assistance to our customers, so that they can have the best learning experience at Ruangguru.com!


  • Providing assistance to match student’s needs and approach to teachers appropriately;
  • Working with other operations team to manage customer service center (calls, in person, virtual chat, messaging, and other means of communications);
  • Working with the marketing and creative team in executing marketing plan (including Spearhead effort in fostering partnerships with organizations in universities and schools and develop referral programs for new teachers/students)
  • Preparing and manage the regular gathering/ events for teachers, students, parents, and general public
  • Organizing feedback and review from the users and preparing the evaluations for follow up actions accordingly
  • The successful candidate will work closely with the founders, operations and marketing team

We seek the below qualities in successful candidates:

  • Bachelor/ diploma degree in any major
  • Strong passion in education, human resources management,
  • Strong attention to details
  • High level of project management skills
  • Previous experience in a similar role will be a high bonus
  • Excellent copywriting skills will be a high bonus
  • Strong and confident communicator, experience in public speaking to wide-range of typical audiences will be a high bonus
  • Able to organize and manage multiple priorities
  • Comfortable in ambiguity and fine with failure and rapid iteration
  • See a fact paced, entrepreneurial environment

These positions are needed immediately. We offer competitive salary commensurate with prior relevant work experiences and performance-based compensation. We also provide BPJS benefits and attractive discounts for classes.

Please send your resume and letter of interest to apply@ruangguru.com with “OPERATION OFFICER” as the email subject.

Company Name
PT Ruang Raya Indonesia (Ruangguru.com)
Company Description Ruangguru.com adalah sebuah website yang menghubungkan calon murid untuk menemukan calon guru yang tepat untuk menambah pelajaran di luar sekolah atau kampus, atau mengembangkan keahlian tertentu.

Sesuai tagline nya, “Belajar Apapun dari Siapapun“, di dalam website Ruangguru.com.com terdapat berbagai pilihan guru berkualitas dengan beragam latar belakang. Para guru ini siap mengajarkan calon murid beragam pelajaran atau keahlian – mulai dari tambahan pelajaran sekolah, bahasa asing, kesenian, olahraga, maupun keterampilan lainnya.

Di Ruangguru.com Anda bisa menjadi guru atau murid. Apa yang membuat Ruangguru.com berbeda?

  • Sistem fleksibel dimana guru dan murid bisa menentukan paket, lokasi, dan preferensi waktu belajar masing-masing;
  • Guru terverifikasi dan mendapatkan rating sesuai dengan pengalaman belajar bersama murid;
  • Ruangguru.com terbuka untuk calon guru (mahasiswa/profesional/lainnya) dengan keahlian apapun dengan akses jangkauan di seluruh Indonesia;
  • Ruangguru.com bisa diakses secara online dari mana saja dan kapan saja.
Opening type Fresh Graduates
City Jakarta
Salary Range Rp1,000,000 – Rp3,000,000
Application Deadline 30-9-2015
Send CV to: apply@ruangguru.com

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