Main Job Tasks and Responsibilities

• deal directly with customers either by telephone, electronically (online) or face to face
• respond promptly to customer inquiries
• handle and resolve customer complaints
• obtain and evaluate all relevant information to handle product and service inquiries
• provide pricing and delivery information
• perform customer verifications
• process orders, forms, applications and requests
• record details of inquiries, comments and complaints
• record details of actions taken
• manage administration
• communicate and coordinate with internal departments
• provide feedback on the efficiency of the customer service process

Requirements:

• Female. Max 28 years old
• Passionate about Digital business
• High Proficiency in Chatting & Coummunication skill
• Able to deliver Results under Pressure
• Proficient in Computer Skills including Microsoft Office