Groupon Indonesia is building the daily habit in local commerce, offering a vast online marketplace where people discover and save on amazing things to do, see, eat and buy. By enabling real-time commerce across local businesses, and travel destinations, shoppers can find the best a city has to offer. Groupon is redefining how small businesses attract and retain customers by providing them with customizable and scalable marketing tools and services to profitably grow their businesses.

Groupon Indonesia is home to some of the best minds and talent in the country. Groupon Indonesia team is driven, passionate and completely committed in our quest to make life more exciting. Groupon Indonesia is growing and its fast- paced startup culture ensures endless learning and growth opportunities in a supportive environment. Join us today!

Responsibilities

– Customer service work closely with Partner Management Team

– Main responsibility is to make customers happy

– Handle enquiries and complaints via calls, live chats and email

– Ensuring all calls are attended to in a professional and courteous manner.

Requirements

– Well-versed with internet culture

– Must have Passion (and patience) to talk to customers all day, every day!

– Able to read and write English and Bahasa Indonesia

– Highly organised, confident, self-motivated and persistent