Marketing & Sales Support Job Duties:

• Generates and processes new sales leads as necessary
• Answers phone calls from customers and deals with problems as they arise
• Takes sales information and puts it into an easily readable format
• Follows up with customers to make sure that they are satisfied with a particular product
• Provides any necessary data or reports to the sales team
• Exerts attention to detail, as customers may have the same problems; reports the problems as necessary
• Acknowledges customers by responding to emails, texts, and phone calls
• Updates all contact information of customer
• Deals with any customer complaints and resolves the issue as necessary
• Does any necessary administrative work including filing reports or presenting sales team with necessary documents

Sales Support Skills and Qualifications:

People Person, Time Oriented, Great Verbal and Written Communication Skills, Basic Math Skills, Basic Computer Literacy, Consumer Relations, Consumer Complaints, Crisis Management, Reporting Skills, Administrative Skills, Attention to Detail