Job Description

About the Company

EV Hive is a community-driven workspace in Jakarta Selatan and BSD City offering knowledge sharing as its core value.

As an extension of East Ventures, EV Hive softly supports the various startup portfolio firms by showcasing and using its products within the co-working space. As such, visitors and tenants will be able to enjoy free espresso provided by Otten Coffee, or slouch on the sofa created by Livaza. Those are only part of the many portfolio products available at EV Hive.

Day-to-Day Tasks

• Help new and existing desk renters settle into space, e.g. showing around, sending a welcome book, and signing up for a membership plan.
• Help with daily inquiries and complaints from both tenants and potential tenants.
• Provide basic IT support to members. Act as the “face” or “point of contact” for members on a daily basis.
• Coordinate tours with prospective members and assist them with any questions or concerns they may have.
• Ensure the space is clean and tidy, including meeting rooms, kitchen, reception area, common spaces, and desks.
• Manage petty cash for minor expenses.
• Maintain the condition of the space and arrange for necessary repairs.

Financial Management

• Budget in place to ensure the space continues to be financially sustainable (working with Finance).
• Ensure the space have enough tenant and meet targeted occupancy.
• Report any variance or shortfalls to the Board in a timely manner.
• Ensure every tenant have made the payment before the due date.
• Take care of bookings, invoicing, and following up for Daily booking of desk and meeting room.

Relationship Management

• Manage email inquiries and respond in a timely manner.
• Carry out management, such as the landlord, EV Hive Board, and members.
• Inform everyone of special events, building repairs, and such activities.
• Keep email list up to date.

Requirements

• You are a highly self-managed person and excited to work in a collaborative environment.
• You have good organisational skills and are able to see what needs to get done and make it happen without the need for daily guidance.
• You have excellent communication skills, to interface with members, the EV Hive Board, and externally on social media.
• You know how to strike a balance between engaging the community to foster a sense of ownership, and getting on with getting things done.

P.S. Our opening hours is 9am to 8pm, 5 days a week, so time-flexibility is required.

Skills

• Communication

• English

• Management

• Networking