Shop Counter Assistant

the Dorcas – Gelateria and Coffee has just opened in AEON Mall Jakarta Garden City. We are looking for a highly motivated, presentable and dynamic person to join our Yellow Team as Shop Counter Assistant. Your main duties will be:

  1. Greet all customers pleasantly and with courtesy, provide visitors with all directions and provide all information regarding promotions and provide with catalog if required.
  2. Maintain and perform all housekeeping duties and ensure optimal standard for same and adhere to all control procedures and security policies.
  3. Manage all communication with customers and escalate complex issues to manager, ensure a safe working area for all colleagues and customers and assist all customers in finding appropriate merchandise and enhance satisfaction levels.
  4. Greet all customers with hand outs for sales information and maintain neat and clean work area at all times.
  5. Provide optimal level of customer services and maintain professionalism to resolve all customer issues and provide all information on products, service plans and promotions.
  6. Process all customer’s orders and ensure accuracy in all completed orders and accept all payment.
  7. Manage various customers and greet everyone politely, administer all inquiries and assist in any special request of guests.
  8. Provide exceptional customer services at all times and maintain courtesy and professional at all times.
  9. Analyze customer requirement and assist customer to appropriate department and ensure availability of all resources.

Requirements:

  1. Female
  2. Age Range: 21 – 28
  3. Education: SMU or equivalent
  4. Friendly, able to attract customer by providing correct information and current promotion
  5. Professional Presence
  6. Helpful
  7. Able to work unsupervised

Should you be interested, please drop your resume by clicking the apply button. Thank you.

Company Name PT. Lingga Intisari Boga
Description PT. Lingga Intisari Boga was established on 2016 in Jakarta. Our company has been appointed as franchisee and obtained its license in 2016 from Watt Coffee, one of the prominent specialty coffee and roastery in Jakarta. In 2018 we are expanding our own brand “the dorcas – Gelateria and Coffee” and we have just opened our flagship store in AEON Mall Jakarta Garden City.
Job Category Retail
City JAKARTA TIMUR
Job type Full Time
Salary Range RP1000000 RP3000000
Application Deadline 07/31/2018

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