Customer Support (CLOSED)

Responsibilities:

  • Attracts customers by answering product and service questions; suggesting information about other products and services.
  • Maintains all customer transaction.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs.
  • Prepares product or service reports by collecting and analyzing customer information.
  • Contributes to team effort by accomplishing related results as needed.

Requirements:

  • Fresh graduates or 1 year of working experience.
  • Highly communicative, organized, and reliable.
  • Good English.
  • Willing to work in shift.

Benefit:

  • Monthly Allowance
  • Experience on fast moving startup with experienced team
  • Exposure within multinational environment
Company Name PT Ayopop Teknologi Indonesia
Description

Ayopop is Indonesia’s fastest growing mobile commerce platform for digital products such as Phone credit (Pulsa), Internet Data Package, Electricity Token, and other. Founded in early 2016 it aims to simplify the lives of millions of Indonesians who need it’s products regularly. Ayopop is driven by a dynamic, international team with backgrounds from Lazada, Times Internet India, Boston Consulting Group, MNC Investment Banking, and other.

Industry Accounting Audit Tax Service
Job type Full Time
Salary Range RP3000000 RP5000000
Application Deadline 12/10/2016
Send CV to edward@ayopop.com

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