Main Job Tasks and Responsibilities
(-) Respond promptly to customer inquiries via Chat, telephone, email, and face to face for after sales

(-) Testing phone
(-) Handle and resolve customer complaints
(-) Obtain and evaluate all relevant information to handle product and service inquiries
(-) Provide pricing and delivery information
(-) Perform customer verifications
(-) Process orders, forms, applications and requests
(-) Record details of inquiries, comments and complaints
(-) Record details of actions taken
(-) Daily reporting to manager
(-) Communicate and coordinate with internal departments
(-) Provide feedback on the efficiency of the customer service process

Requirements:

Experienced and understand about Smartphone
Passionate about Smartphone and Online business
High Proficiency in Chatting & Communication skill
Able to deliver Results under Pressure
Proficient in Computer Skills including Microsoft Office