Customer Care (Live Chat)

Job Descriptions:    

  • Respond to customer inquiries and comments on live chat in real time as necessary.
  • Handle and resolve customer complaints.
  • Greet customers warmly about their problem or complaints.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Provide accurate, valid, and complete information.
  • Daily community management, fan engagement, and content moderation on social media channels.

Job Requirements:    

  • Fresh Graduate and on going university student are welcome
  • Excellent customer service and communication skills.
  • Positive attitude, detail and customer oriented with good multi tasking and organisational ability.
  • Experience in handling sensitive complaints.
  • Fluency in English is plus point.
  • Fast learner and able to work both in a team & independently.
Company Name PT Bank Amar Indonesia (Tunaiku)
Description Amar Bank is a member of Tolaram Group with the vision to be a solid, healthy and modern Bank. It provides trusted primary banking service with the modern quality of customer experience. As a newly rebranding Bank that is ready to embark the market, it seeks extraordinary talented individuals to strengthen the team and will be a part of the team who will work together to achieve the organizational goals and grow as individuals both personally and professionally.

We take pride in our strong team culture – one of mutual trust, learning, sharing, care, willingness, cooperation and concern. This includes providing a conducive, family-friendly work environment that enhances our staff’s professional and personal growth.

Amar Bank seeks extraordinary talented individual to strengthen our holacratics organization. Who must share our value and passionate to become part of our team to accomplish our vision to be the most trusted and preferred digital bank in Indonesia.

Job Category Administration Manager & Operational
Job type Part Time
Salary Range RP1000000 RP3000000
Application Deadline 02/01/2018


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