COMMUNITY HANDLER

Job Description :

· Monitoring the success of the community in terms of the overall marketing strategy.

· Liaising with internal stakeholders to relay customer feedback insights gained from conversations within the community.

· Respond to comments and customer queries in timely manner

· Monitor and report on feedback and reviews

· Organize and participate in events to build community and boost brand awareness

· Coordinate with Marketing and PR teams to ensure brand consistency

· Build relationships with customers, potential customers, industry professionals, and journalists

· Coordinate  office activities and operations

· Manage administrative matter, phone calls, and member or roombookings

· Create and update records and databases

Requirements :

· Bachelor’s Degree in any major related to the position.

· Experience launching community initiatives

· Passionate and articulate with the ability to analyze the implications of communications and messages.

· Ability to identify and track relevant community metrics

· Must have a cutting edge interest in social community and ensuring that new opportunities for engaging with customers are realised.

· Fluent in English.

· Excellent written and spoken communication skills.

· Attention to detail and ability to multitask

· Available to work in South Jakarta Area